Shipping Policy
Morni Studios
Order Processing
All Morni Studios orders are carefully processed before shipment. Please allow 1–3 business days for your order to be processed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Our estimated delivery time is 5–15 business days after dispatch, depending on your location.
As we work with international fulfilment partners, some orders may be shipped from outside Canada. Delivery times may occasionally be affected by customs, carrier delays, peak periods, or other circumstances outside our control.
Once your order has been shipped, you will receive an email with your tracking information.
Shipping Fees
We are pleased to offer FREE standard shipping on all orders, with no minimum purchase required.
Any additional shipping options or charges, where applicable, will be clearly displayed at checkout.
Order Confirmation
After placing your order, you will receive a confirmation email with your order details.
Please carefully review your shipping address before completing your purchase. If you notice an error after placing your order, contact us as soon as possible at info@mornistudios.com.
Once an order has entered fulfilment, we cannot guarantee that changes can still be made.
Tracking Your Order
Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.
Please allow some time for tracking updates to appear after dispatch.
In some cases, items from the same order may be shipped separately and arrive in multiple packages.
Delays & Lost Packages
Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to customs, carrier disruptions, weather, holidays, or other unforeseen circumstances.
If your order appears to be significantly delayed or lost, please contact us with your order number. We will review the shipment and assist you with the appropriate next steps.
Customs & Import Charges
As some orders may be fulfilled internationally, customs duties, taxes, or import charges may apply depending on the destination and shipping method.
Where applicable, any charges collected directly by Morni Studios will be shown during checkout.
Customer Care
If you have any questions about your order, shipping, delivery, or tracking, please contact us:
Morni Studios
Email: info@mornistudios.com
We’ll be happy to assist you.